Shipping & Returns

 

 

We offer complimentary ground shipping and returns within the continental United States, Alaska, and Hawaii. At this time, we are unable to ship internationally.

 

Shipping

Complimentary ground shipping typically arrives within 3–7 business days.
Expedited shipping is also available at checkout for an additional charge, with an estimated delivery of 2 business days.

 

Returns & Exchanges

Returns and exchanges are accepted for unworn shoes within 30 days of purchase for a full refund. Items must be returned in their original condition and packaging to be eligible.

To initiate a return, please email support@aeranewyork.com.

 

Sustainability

We offset the environmental impact of both shipping and returns.